Quick answer: The Pet Pro filter must be installed correctly and emptied regularly to capture hair effectively. Maytag also says performance is strongest with the Pet Pro modifier on, while a tightly packed load can keep items from moving and reduce hair removal.
Maytag documents different Pet Pro arrangements for top-load and front-load models. Use the filter-removal and installation directions for the exact washer; a filter from one platform should not be assumed to fit or operate like another.
Scope and likely explanations
- On supported top-load designs, the filter sits in the agitator and may collect some hair whenever installed, but the Pet Pro selection boosts the intended process.
- Material left in the filter between loads reduces available collection area and can also produce odor as damp hair remains trapped.
- Maytag lists compatible cycles for front-load Pet Pro operation; selecting an unsupported cycle can make the option unavailable.
- Towels and fleece can contribute additional lint, so the contents of the filter are not a precise measure of how much pet hair was removed.
Safe steps for this exact complaint
- Turn the washer off, remove the filter as the model instructions show, and empty hair and lint without removing a non-serviceable cap.
- Reinstall the filter until it is fully seated or latched; verify it does not wobble or fall out.
- Select a compatible cycle with the Pet Pro modifier and load items loosely enough to move.
- After the cycle, compare the garment result as well as the filter contents; document both if support is needed.
When the behavior is still expected
Improved collection after cleaning, seating, or reducing the load points to setup rather than a failed washer. A correctly installed filter that falls out, a broken housing, or no change across supported cycles warrants model-specific Maytag assistance.
What should be left to service
Do not operate with a visibly damaged filter that can release pieces into the basket. Keep pets out of the washer, as Maytag explicitly warns, and never reach into the agitator or filter area while the basket can move.
Why this needs a separate answer
The existing pet-owner article is preventive and brand-neutral; this page resolves operation of Maytag’s named filter system. The “Maytag washer Pet Pro filter not collecting hair” question is therefore best answered within the documented Maytag top-load and front-load Pet Pro models with a removable filter scope. The checks above stay focused on verify filter installation, cleaning, option selection, and load size; they do not turn one visible symptom into a confirmed part failure or import an undocumented control sequence from another platform.
Related Guides
- Maytag washer error-code list — Use this if the washer reports a separate fault.
- laundry tips for pet owners — This covers sorting and maintenance beyond the Pet Pro filter.